Taobao

Contains ads
2.2
200K reviews
50M+
Downloads
Content rating
Rated for 3+
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About this app

🏠Welcome to taobao, where your home becomes a gateway to a vibrant world of discovery. Through the taobao app, users can explore countless listings as if strolling through a lively marketplace—all from the comfort of their personal space. The interface is designed to feel familiar and intuitive, turning everyday moments at home into opportunities for thoughtful browsing and relaxed online engagement.

📱The taobao app serves as your personal portal to a dynamic digital ecosystem. Whether you're looking for daily essentials or unique finds, the app connects you directly to individual shop owners and curated store collections. Built with user experience in mind, it supports smooth navigation across categories while maintaining consistency no matter which country you’re accessing it from—making shopping feel natural and unobtrusive.

🛍️At the heart of taobao lies a commitment to seamless shopping that respects your time and preferences. Each shop within the platform operates like a standalone storefront, offering its own character and selection. As you browse, the experience remains centered on exploration rather than urgency, allowing you to engage with products and sellers at your own pace in a calm, ad-free environment.

💳When you’re ready to proceed, taobao integrates securely with alipay to handle your payment needs. This connection ensures that the transition from browsing to completing a transaction is straightforward and protected. The payment process is embedded within the flow of your session, minimizing interruptions while upholding strong standards for data safety and user control—key elements in today’s online interactions.

🛒Whether you're returning to a favorite store or discovering a new one, taobao offers a consistent space for online activity that adapts to your rhythm. With alipay handling secure transactions and the app organizing content thoughtfully, the emphasis stays on enabling meaningful interactions—not pushing outcomes. It’s a place where shopping feels less like a task and more like a quiet extension of your daily home routine.

Official website: world.taobao.com
Facebook: facebook.com/taobao.global
Instagram: @taobao.official
Updated on
21 Nov 2025
Events and offers

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.2
196K reviews
Ayano -P
29 December 2024
A lot of great indie sellers and a wide array of products. Only 2 stars b/c they stopped taking foreign cards as payment for consolidated shipping and Chinese is the only language setting. Shipping is super expensive without Cainiao. Don't waste your time and use a proxy service for items.
766 people found this review helpful
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Taobao
13 February 2025
Thank you for your feedback. We regret any inconvenience you may have experienced with our service. We strive to provide the best experience and would appreciate more details on what went wrong. If you have any specific concerns or need further assistance, please contact our support team https://consumerservice.taobao.com/
Linda Wong
21 April 2025
I bought more than two hundred products since last year (2024) after a friend introduced TaoBao to me. Since I know the Mandarin Chinese language, it is very easy for me to look for items and communicate with the customer service. For Australia, a total of ÂĄ249 (don't forget to check the green tag) to have a postage fee covered is handy but have to collect the items from Presotea. Very satisfied with the products so far. Will continue to buy from this app.
1,841 people found this review helpful
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Taobao
4 May 2025
Thanks for taking the time to review our app. We're always looking for ways to improve and this is no exception. We'll do our best to take your feedback and share it with the team!
V T
2 November 2025
Good luck trying to use this app without losing your sanity. Besides the lack of the option to change to system language to English or any other language, this app constantly prompts you to log in to use any of the feature. Once logged in, the app will constantly prompt you to re-log in again and again and again. Imagine this. Every few seconds. You can't browse without having to stop every few seconds to log back in so you can save your items or view items.
216 people found this review helpful
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Taobao
6 November 2025
Thank you for your feedback.We’re very sorry to hear about the crashing issue. Our team is looking into this and will work to resolve it as soon as possible. "If you need further assistance or have any other questions, please contact us at https://consumerservice.taobao.com/.Thank you for your understanding and support.