Hik-Connect - for End User

4.9
2.52M reviews
10M+
Downloads
Content rating
Rated for 3+
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About this app

The Hik-Connect app is designed to work with devices such as DVRs, NVRs, Cameras, Video intercom and Security control panels. With this app, you can watch real-time surveillance video or play it back from your home, office, workshop or elsewhere at any time. When alarm of your device is triggered, you can get an instant notification from Hik-Connect app.

Key Features:
1. Real-time monitoring with PTZ control
2. Video playback
3. Two-way audio intercom
4. Instant alarm notifications with pictures and videos
5. Answer calls from doorbells/video intercom devices
6. Arm security control panel remotely
7. Share devices to others with limited permissions
8. Convenient and secure fingerprint login
Updated on
10 Nov 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.9
2.45M reviews
Julia Petra Galapago
14 August 2025
the app is quite basic, and the videos that it picks often are due to an insect flying in front of the camera. The video summary does not show a summary image of the videos, which is annoying as you only have the length of the video as a guide to see if it was just a bug or something else. The software could be greatly improved, but it works well, and when we got robbed, we had the face of the robber in every angle for the police to use as evidence.
414 people found this review helpful
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Vicci de la Harpe
22 October 2024
This review is mainly about the cameras. Siren and light cameras go off at the most random times despite being armed "silently" - or even while disarmed. As I type this, the blue & red lights are going off outside my window despite the camera being disarmed & nobody/nothing in the garden to set it off. Also, the night lights are on all night instead of only if there is motion. Then, tried to view footage from a few days ago, & the app just hangs. What's the point then. Fat waste of money.
123 people found this review helpful
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Tina Ho
19 May 2025
The latest update is a big UX regression. I have multiple cameras, and the Home page used to default show me a small multiview of all cameras. Now, my device is collapsed & I have to manually tap to expand a list of cameras then tap to view. When viewing one camera, I can no longer consistently swipe to see the next camera. Opening the app from an alert notification causes the app to try and open in split screen (why???) and crash bc split screen is not supported. Last version was better.
151 people found this review helpful
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Hik-Connect
9 June 2025
At the same time, we will listen carefully to your suggestions and wish you a happy life