
Jennifer Beeber
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I have Amazon Music Unlimited and it does not shuffle the songs. I have over 400 songs on just one playlist, and have never heard half of them. I use the app a lot, on my echo, phone, and in the car. I always use shuffle mode, but it doesn't work, it plays the same group of songs over and over. My 1st playlist doesn't show up for me to add songs to it anymore. These problems needs to be fixed or I'll have to think about changing to a different app.
1,881 people found this review helpful

Sarah Watson
So I'm ok with the service, the algorithm isn't great but it plays music in high quality and you can download songs. But now it tells me payment fails and my subscription is getting cancelled. I have no idea why it failed and I can't open the page in the app to fix it. I've tried several days, the app just goes back to the main menu when I go to the payment page. So I guess I'll have to look for something else now.
6 people found this review helpful

Earthymoon
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The app itself functions well. If you cancel your service, make sure you do it at the end of the subscription period. Otherwise, Amazon will cut it off and keep your payment. This is the only subscription service I've had that still does this. Hadn't had this occur in quite some time. Not surprised though, Amazon is not an ethical company.
193 people found this review helpful