ALL Accor - Hotel booking app

4.3
109K reviews
10M+
Downloads
Content rating
Rated for 3+
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About this app

Book a hotel tonight with the ALL Accor app. Whether a boutique hotel, a 7-star establishment, a youth hostel or even a villa or apartment, discover our accommodations in over 111 countries. That’s 3,000 cities and destinations and 5,000 addresses just waiting to be discovered.

•Find the hotel that suits you the most

From economy to luxury, cheap hotels to fancy ones, the choice is all yours for a city escape, a business trip, a romantic weekend or a road trip with friends.

Take your pick: ibis, Novotel, Raffles, Fairmont, Swissôtel, Mercure, Sofitel, Pullman, MGallery, Suite Novotel, Adagio, ibis Styles, ibis budget, Mama Shelter, onefinestay, Rixos Hotels, Jo&Joe, 25hours Hotels and Thalassa Sea & Spa are all present on our hotel app.

The ALL Accor hotel app is your new travel partner:

• Prepare your stay for tonight or tomorrow
Search for somewhere to stay in a specific town or city or close to a particular monument, and browse photos of the rooms and venues before checking out the Tripadvisor reviews.
You can book, manage your booking and prepare your trip.
What time does the hotel open? How can I contact the hotel? How many points will you earn for this stay? Our app can answer all these questions.
Don’t forget to join our loyalty program to enjoy a discount of up to 10% on each hotel booking.

• During your stay

Earn Rewards points at our hotels when you stay, and on a day-to-day basis in our restaurants and bars.
Got the travel bug? We can offer you somewhere to stay in the world’s most stunning towns and cities with our outstanding hotel offers:
Banff, Toronto, Montreal, Tokyo, Paris, Seattle, Rome, London, Berlin, Zurich, Bangkok, Munich, Singapore, Vienna, New York City, Amsterdam, Shanghai, Hamburg, San Francisco, Brussels, Milan, Cologne, Sydney, Warsaw, Dubai, Rio de Janeiro, Prague, Hong Kong, Lisbon, Frankfurt, Budapest, Istanbul
Updated on
Nov 25, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 2 others
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
104K reviews
ENTESAR A.
September 7, 2025
The booking's fine, but the customer service not there. You just get a chatbot, and you can never talk to a real person. Plus, there's no easy way to email them with questions. If there is an email, it's super hidden. Also, the booking currency is different from what you see in the confirmation email because it gets converted to the hotel's currency.
56 people found this review helpful
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Accor All
September 8, 2025
Hello, Thank you for bringing this issue to our attention. I invite you to contact us by email (at App.ALL@accor.com) and include your loyalty card number, App version and screenshots about the booking currency problem. Best, Brendan, o.b.o The Accor ALL App team
Natalya
September 15, 2025
I cannot log in for a few days in raw, there is an error message "a technical problem is preventing us from carrying out this operation". I deleted the app and downloaded it again but the same result. I have a trip booked in a couple of day and hope to receive my welcome drinks ( at least). I use the app in the past many times but I didn't have this issue
92 people found this review helpful
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Accor All
September 17, 2025
Hello, Thank you for your patience and I apologize for your experience. Our teams are currently working on resolving the login issue. I invit you to contact us by email (at App.ALL@accor.com) and include your loyalty card number, App version and the problem description. Brendan, o.b.o the Accor ALL App team
Kristine Cavey
June 9, 2025
I use this app regularly. It has been very handy and worked really well for making and viewing my bookings and status. Unfortunately, as of this last week, the dates stopped working. When I select a day on the calendar, for example, it will choose a random day. This means that I cannot select the dates to make a booking anymore. Would also like it if were able to modify bookings, instead of having to cancel and rebook. Lastly, it would be nice if the vouchers in the app work in all locations.
43 people found this review helpful
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Accor All
June 11, 2025
Hello, On behalf of the ALL team, thank you for your patience and I apologize for your experience. We have solved the issue and invite you to update the application to the newest version (10.62.2). If you still experience the issue after, please send us more information on app.all@accor.com in order to continue investigations. The Accor App team

What’s new


Thanks to your feedback, the ALL Accor app evolves with the features you were waiting for.
In the latest update:
Your stay invoices are now available in the app for over 2,500 hotels.

There will be an explanatory message for bookings not eligible for the drink voucher.